Education
Masters of Science in Telecommunication
Southern Methodist University, Dallas, TX.
Wireless & Data Communications, Telecom Management & Regulation, Switching and QoS Management, and Telecom Network Security.
Bachelor of Science in E-Business
University of Phoenix, Dallas, TX.
Study of business and information technology to address the emerging field of e-commerce and e-business.
Cisco Networking Academy Program
Richland Community College, Richardson, TX.
Networking Basics, Routers and Routing Basics, Switching Basics and Intermediate Routing, and WAN Technologies.
Associate Degree in Electronic Engineering Technology
ITT Technical Institute, Garland, TX.
Theoretical and practical knowledge of circuits, systems and specialized techniques used in electronics and computer technology fields
Web Designing & IT Skills
HTML/XHMTL, PHP/MySQL, Flash, Dreamweaver, Photoshop, Illustrator, Visual Basic, XML, and Ruby on Rails. Optimize site for Search Engines, Affiliate Marketing Programs, Pay-Per-Click placement. Web hosting adminstration, Email configuration, & Microsoft Office. Repair computer hardware and perform software updates.
[Upon request I can provide a list of expired clients] email questions to[designer@mindfulldesigns.com]
Telecommunications Experience
(CCI) Consolidated Communications, Dallas, TX.
Telecommunications Technical Support
- Provide computer support to consulting company’s senior level management.
- Ability to respond quickly to emergency situations and locate fiber optic cable within the DFW area by analyzing and interpreting utility construction maps.
- Supply field support to Network Operations Center during Loss of Signal.
- Ability to work independently, schedule and multi-task duties and time.
(ACS) Affiliated Computer Services, Dallas, TX.
Telecommunication Project Analyst
- Assisted Affiliated Computer Services (ACS) to achieve requirements for a $6 million/ 3 yrs Master Service Agreement (MSA).
- Performed analysis and provided recommendations for annual cost savings of $1 million per year to senior and VP level management.
- Prepared recommendations, procedures and contacts for migration of desirable services for voice and data circuits.
- Audited LEC services, analyzed customer service records (CSR), and documented financial proposals.
(MCI) WorldCom, Richardson, TX.
SONET/DWDM Network Engineer
- Proposed DWDM optical system plans to Regional Engineers (new infrastructures), and evaluated current DWDM network designs to purchase additional equipment (over-builds).
- Knowledgeable of OC-X to DS-X level shelf card configuration needed for capacity demands.
- Maintained IP assignments for SONET Network Elements and provided new port assignments.
- Provided local support for SONET equipment and common Ethernet devices on a C3 network.
- Analyzed and documented legacy network and fiber optic routes, and supplied technical support and training for ISPE department and Field Engineers.